At Challobuy, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
Orders are usually processed within 1–2 business days after successful payment confirmation.
Customized or made-to-order products may require additional production time, which will be communicated on the product page or during order confirmation.
2. Shipping & Delivery
· We deliver across India through trusted courier and logistics partners.
· Standard delivery generally takes 3–7 business days, depending on your location.
· Deliveries to remote or non-serviceable areas may require additional time.
3. Shipping Charges
· Shipping charges, if applicable, are calculated and displayed during checkout before payment.
· Promotional offers such as Free Shipping will be applied automatically whenever eligible.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking ID via email, SMS, or your registered account,
allowing you to track your shipment in real time.
5. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to weather conditions, public holidays, courier issues,
natural disasters, or other circumstances beyond our control.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Challobuy is not responsible for delays or failed deliveries resulting from incorrect or
incomplete addresses or contact information.
7. Damaged or Missing Items
If your order arrives damaged, incomplete, or appears tampered with, please contact our customer support within 48 hours of
delivery with your order details and supporting photographs for prompt assistance.
8. Contact Us
For any shipping-related questions or assistance, please contact our Customer Support through the
Contact Us page on Challobuy. We are always happy to help.